Weird Day

I had a weird day today. In a nutshell, I had someone call into my office today- when I answered, he proceeded to ask if he could speak to a man instead- when I put him on hold to find someone to handle him, he hung up.

Immediately, he sent two emails. One to our support team saying "Emily in sales seems to be ditzy, can someone else call me" and one to sales saying "I am having trouble getting someone competent on the phone"

HMMMM.

So I decided to call him back (there is only me and one other rep in sales). Maybe we just got off on the wrong foot. Called him back, every time he would ask a question and I would try to answer him he would say things like "you have really poor English" or "you are really confusing-you must not be very smart at this" Like REALLY, REALLY rude things. Finally, I told him that we were not a good fit for him anyways and that I couldn't help him since he was being rude. He then blew up saying even worse things such as "you are a terrible employee, you are not competent, etc...." at this point a tuned him out.... and he then hung up when I wouldn't talk to him anymore and I wouldn't transfer him to anyone else.

Fun stuff! Happy Friday everyone!